Effective date: October 1st, 2015
As noted in the Terms of Service https://portal.healthnucleus.com/terms-of-service, we do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at firstname.lastname@example.org.
What Information does HLI Health Nucleus Collect?
Information You Provide to Us:
We may communicate with you if you've provided us the means to do so. For example, if you've given us your email address, we may send you email you about your use of the Services, but we may not communicate with you by email regarding confidential information, including your Protected Health Information, unless you have provided us with a signed Email Consent Form (https://portal.healthnucleus.com/email-consent). Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, please indicate your preference by email@example.com.
Information Collected Automatically:
We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services - for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
Will HLI Health Nucleus Share Any of the Personal Information it Receives?
We neither rent nor sell your Personal Information in personally identifiable form to anyone. We will use your Protected Health Information (PHI) only as described in the Informed Consent document that you must review and sign before you may participate in the HLI Health Nucleus offerings.
Is Personal Information about me secure?
Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What Personal Information can I access?
Through your account settings, you may access, and, in some cases, edit or delete the following information you've provided to us:
- name and password
- email address
- health related information
The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at firstname.lastname@example.org.
If you are a parent or guardian of a user of our Services who is under 13, you may contact us at any time to ask that (a) we stop collecting Personal Information from such user, and (b) we delete any Personal Information already collected from such user. Please note that the terms regarding deleted data outlined below in "What choices do I have?" also apply to deleted Personal Information from children under 13.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to email@example.com.
What choices do I have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by firstname.lastname@example.org. Some information may remain in our records after your deletion of such information from your account. For example, HLI Health Nucleus and its affiliates may retain copies of the health related information that you provide to HLI Health Nucleus, including samples and affiliated data, after you stop using the Services. HLI Health Nucleus and its affiliates may be able to use this information as described in the Informed Consent.
What if I have questions about this policy?
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to email@example.com, and we will try to resolve your concerns.